6.1 Orders


6.1.2.1 Order Refund  <<  6.1.3  >>  6.1.4 Sending Messages 

6.1.3 Sending and Printing Messages

In the order information page, You can send and print the messages that are set in message template settings.


  • By pressing the Messages button Workspace will open a new menu with a blue background, below the pressed button.

  • In the opened menu, Workspace provides four actions: Print text, Print HTML, Send mail, and Send custom mail.

  • Print text link will print the plain text of a message, written in the plaintext tab in message template settings. By clicking this link, Workspace will open a new window where the printed text is shown, and a printer window to let you choose printers and custom print properties.

  • Print HTML link will print the HTML mark-up written in the HTML text tab in message template settings. This is equivalent to printing this page from a browser window displaying this HTML mark-up. By clicking this link, Workspace will open a new window where the printed HTML is shown, and a printer window to choose printers and custom print properties.

  • Send mail link will send a mail directly to the email address used in the order. The email's from address is defined in message template settings. The from address must be set.

  • By clicking the Send custom mail link, Workspace will open a new window where all the needed details for modifications are available. See chapter sending messages.



Sending and printing a message
Picture 6.4 : Sending and printing a message